PATIENT FEEDBACK

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Published reviews only. Clinic replies are shown where available.

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The consultation itself was detailed and informative. However, I found the online booking system slightly confusing at first. Once I attended, the care was professional and reassuring.

CLINIC RESPONSE
Dear Laura, Thank you for your honest feedback. We are glad the consultation met your expectations. We are actively refining our booking process to make it clearer and more user-friendly. If you ever require assistance, our team is always available to help directly.
Laura Bennett

I felt comfortable and respected throughout my visit. The consultant explained my results clearly and provided practical next steps. I would have appreciated a follow-up email summary of the consultation, but otherwise I am very satisfied.

CLINIC RESPONSE
Dear Helen, Thank you for sharing your experience. We are pleased you felt comfortable during your visit. We appreciate your suggestion regarding written summaries and are currently reviewing ways to enhance post-consultation communication. Your feedback is important to us.
Helen Morris

Very professional service and clear explanations during my consultation. The clinic itself is modern and welcoming. My only minor concern was that I had to wait about 15 minutes past my appointment time, although the staff did apologise. Overall, a positive experience.

CLINIC RESPONSE
Thank you for sharing your experience. We are pleased you felt comfortable during your visit.
Anonymous

Exceptional service. The appointment started on time, and I never felt rushed. All my concerns were addressed with professionalism and empathy. Booking was straightforward, and the location was easy to find. I would highly recommend Molz Health.

CLINIC RESPONSE
Thank you for sharing your experience.
Amina Yusuf

From my first phone call to the follow-up appointment, everything felt organised and reassuring. The consultation was thorough, and the treatment options were explained clearly without pressure. I particularly appreciated the transparent fees, no hidden surprises. The clinic environment was discreet and calm. I felt genuinely listened to. Thank you!

CLINIC RESPONSE
We are pleased you felt comfortable during your visit.
Sarah Thompson
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